Only get woken up for real emergencies.

After hours, a phone assistant answers your tenant line in your company name, takes the unit and the problem, and sorts urgent from can-wait using rules you set.

Hear it: call 587-402-9763 Book a 15-minute call

The demo line is our own. Local to Edmonton. Free first build, then month to month.

Sound familiar, property managers?

“Whoever is on call gets woken up for every call, urgent or not.”
“Tenants leave vague voicemails, so we call back just to find out which unit.”
“In January, no heat can’t wait. A loud dishwasher can.”

Built and ready to set up

What fixes it: Phone Answering

After hours (or whenever your office can’t pick up), the assistant answers in your company name. It takes the tenant’s name, unit, address and the problem, and asks a couple of questions to sort it.

Anything on your urgent list, like water, no heat, fire, gas, a lockout or security, is flagged at once and sent to your on-call person. When the assistant isn’t sure, it treats the call as urgent. Everything else is a clean ticket waiting for your team in the morning.

It never promises a repair time and never approves a cost. It tells callers it’s an automated assistant if they ask.

You set the rules. The assistant only says what you've approved, and for the first few days every reply or call summary comes to you to check.

Read how Phone Answering works, what it costs and what you approve

What it costs

The first build is free. It runs live for two weeks before any monthly fee. After that it is $300 to $500 CAD a month, agreed in writing before you pay anything, month to month. Comparing options? See what phone answering costs in 2026.

Questions from Edmonton property managers

What counts as urgent?

You decide. Water, no heat, fire, gas, a lockout and security are on the urgent list from day one, and anything the assistant is unsure about is treated as urgent.

Can it transfer a call to our on-call person?

Right now it flags urgent calls and sends the details to your on-call person at once. A live transfer can be added, but we build and test it with you before relying on it.

Do tenants still use our maintenance portal?

Yes. Keep the portal for non-urgent requests. This handles the tenants who phone, usually the urgent or upset ones.

What does it cost?

The first build is free and runs live for two weeks. After that it is $300 to $500 a month, agreed in writing before you pay, month to month.

Hear it first, then talk it through

Call the demo line and try to trip it up. Then book 15 minutes and I'll tell you honestly whether it fits.

Book a 15-minute call Call the demo: 587-402-9763

Local to Edmonton. Month to month, no long contract.