SAMPLE DOCUMENT. FICTIONAL COMPANY. FOR DEMONSTRATION ONLY.
This is a made-up manual for "Northline Builders Ltd.", a fictional Edmonton-area renovation and light commercial contractor. It was written by Evenstead Automation to demonstrate the "Ask the Manual" assistant. It is not safety, legal or HR advice and must not be used as a real company policy.

NORTHLINE BUILDERS LTD. (SAMPLE)
FIELD AND OFFICE MANUAL, VERSION 3.2 (SAMPLE)

SECTION 1. COMPANY BASICS
1.1 Office hours. The office is open Monday to Friday, 7:00 am to 4:30 pm. The office is closed on statutory holidays.
1.2 Office contact. Office manager: Dana Kowalski. Office line: 780-555-0100 (sample number). Email: office@northline.example.
1.3 Site start time. Crews arrive on site by 7:00 am unless the site supervisor sets a different time in the weekly schedule.
1.4 Weekly schedule. The weekly crew schedule is posted in the shared "Crew Schedule" folder every Friday by 2:00 pm for the following week.

SECTION 2. PERSONAL PROTECTIVE EQUIPMENT (PPE)
2.1 Minimum PPE on every site: CSA-approved safety boots (green triangle), hard hat, high-visibility vest or shirt, and safety glasses.
2.2 Hearing protection is required when using saws, grinders, jackhammers or any tool marked with the hearing-protection sticker.
2.3 Gloves: cut-resistant gloves are required when handling sheet metal, glass or cutting drywall in volume.
2.4 Respirators: N95 or better is required for drywall sanding and concrete cutting. Half-face respirators require a fit test, booked through the office, before first use.
2.5 Replacement PPE. Damaged PPE is replaced free of charge. Bring the damaged item to the office or tell your supervisor. Safety boots are reimbursed up to $150 once every 12 months with a receipt.

SECTION 3. FIELD LEVEL HAZARD ASSESSMENT (FLHA)
3.1 An FLHA is completed by every crew at the start of each shift, before work begins, on the FLHA form in the Northline app or on the paper pad in the site box.
3.2 A new FLHA is required when the task, the location or the conditions change (for example weather, a new trade on site, or a new piece of equipment).
3.3 Every worker on the crew signs the FLHA. The site supervisor keeps it in the site box and uploads a photo to the job folder by end of day.

SECTION 4. LOCKOUT AND ISOLATION
4.1 Before working on any machine or electrical circuit, isolate the energy source, apply your personal lock and tag, and test that the equipment cannot start.
4.2 Each worker uses their own lock. Never remove another person's lock. Lost keys are reported to the site supervisor, who follows the lock-removal procedure in 4.4.
4.3 Locks and tags are issued by the office. Red locks are personal locks; yellow locks are for equipment out of service.
4.4 Lock removal when the owner is absent: only the site supervisor may remove it, after trying to reach the worker by phone, confirming the worker is not on site, and recording the removal on the Lock Removal form. The worker is told before their next shift.

SECTION 5. WORKING AT HEIGHTS
5.1 Fall protection is required when there is a risk of falling 3 metres or more, or any distance onto something that could cause injury (for example rebar or machinery).
5.2 Ladders: maintain three points of contact. Do not stand on the top two rungs of a step ladder. Extension ladders must extend 1 metre above the landing and be tied off.
5.3 Scaffolds are inspected and tagged before each shift. Green tag means safe to use. Red tag means do not use.
5.4 Fall-arrest harnesses are inspected by the user before each use and by the office every 6 months. A harness involved in a fall is removed from service immediately.

SECTION 6. INCIDENTS, NEAR MISSES AND FIRST AID
6.1 Report every incident, injury and near miss to your site supervisor right away, the same shift.
6.2 The supervisor completes the Incident Report form within 24 hours and sends it to the office.
6.3 Serious injuries: call 911 first, then the site supervisor, then the office.
6.4 Each site box holds a first aid kit. Every crew has at least one worker with current first aid training. Names are on the site board.
6.5 Near-miss reports are not used for discipline. They are reviewed at the monthly safety meeting.

SECTION 7. COMPANY VEHICLES
7.1 Only employees listed on the vehicle list may drive company trucks. A valid Class 5 licence is required.
7.2 Do a walk-around check before the first trip of the day and log it on the vehicle checklist in the glovebox.
7.3 Fuel with the company fuel card only. Keep receipts and hand them in weekly with your timesheet.
7.4 Accidents: make sure everyone is safe, call police if anyone is hurt or damage is over $5,000, take photos, and call the office the same day.
7.5 No phone use while driving, including hands-free calls, except to call 911.
7.6 Trucks are not for personal use, except driving to and from the job site with approval from the office manager.

SECTION 8. TIMESHEETS AND PAY
8.1 Hours are entered in the Northline app daily, by 8:00 pm the same day.
8.2 The pay period runs Sunday to Saturday. Timesheets lock at 10:00 am Monday. Corrections after that go through the office manager.
8.3 Pay day is every second Friday by direct deposit.
8.4 Overtime must be approved in advance by the site supervisor, except for emergencies, which are explained in the timesheet notes.
8.5 Travel time between two job sites during the day is paid. Travel from home to the first site is not paid.

SECTION 9. VACATION, SICK DAYS AND TIME OFF
9.1 Vacation requests go in the Northline app at least 2 weeks before the first day off. Requests for December 15 to January 5 need 4 weeks' notice.
9.2 No more than 2 people from the same crew may be on vacation at the same time.
9.3 Sick days: call or text your site supervisor before your shift starts. Texting the office line alone is not enough.
9.4 If you are away sick for more than 3 days in a row, the office may ask for a note.
9.5 Bereavement leave and other leave follow Alberta employment standards. Ask the office manager for details.

SECTION 10. TOOLS AND EQUIPMENT
10.1 Company tools are signed out on the tool board in the shop and signed back in at the end of the job.
10.2 Report broken or damaged tools to the shop lead the same day. Tag the tool "Do not use".
10.3 Workers supply their own hand tools listed on the Hand Tool List. Power tools are supplied by the company.
10.4 Rental equipment (lifts, compactors, heaters) is booked through the office at least 2 business days ahead.

SECTION 11. CUSTOMER SITES AND HOMES
11.1 Wear boot covers or remove boots when entering finished areas of an occupied home.
11.2 Keep the work area clean at the end of every day. Sweep, remove debris to the bin, and close off the area.
11.3 Do not discuss prices, change orders or schedules with the customer. Refer them to the project manager.
11.4 Any change requested by the customer must be written on a Change Order form and approved by the project manager before the work is done.
11.5 No smoking or vaping on customer property, including driveways.
11.6 Customer keys and lockbox codes are never shared or written on site.

SECTION 12. WHO TO CONTACT
12.1 Safety concern or stop-work: your site supervisor first. If not reachable, the safety coordinator, Raj Patel, 780-555-0114 (sample number).
12.2 Pay, timesheets, vacation: office manager, Dana Kowalski.
12.3 Tools and shop: shop lead, Marco Silva.
12.4 Customer questions, change orders and schedules: the project manager named on the job sheet.
12.5 Every worker has the right to refuse unsafe work. Tell your supervisor right away. You will not be disciplined for refusing unsafe work in good faith.

END OF SAMPLE MANUAL.